Great user experience is at the heart of everything we do with Cambridge Core. From the very start of development, the needs of our users and customers have been our central focus with regular user-testing and consultation with the community.

Since we launched Cambridge Core six months ago, we have continued to seek this feedback, enabling us to develop Cambridge Core as a home for future publishing, whilst adapting to changing researcher, librarian and market needs.

We are delighted to share with you some of the improvements we have made to Cambridge Core in the past six months, in response to your feedback.

Access representation

We know that clear representation of access is essential to allow your users to easily find content provided by their institution. We have made a number of improvements to our access representation to ensure you and your users can see not only when you have access to content, but also the type of access.

  • Journals full listing – ability to filter options by access type: Full access; Subscribed; Past subscription; Archive; Open access; Contains open access; All journals I have access to
  • Granular access labels on the journal homepage
  • All issues page: access indicators for each decade, volume, issue
  • All issues page: indicator of what is included as part of the journal’s archive

Improvements to usage reports

Since the launch of Cambridge Core, we have made a number of improvements to our usage reporting tools:

  • We are now COUNTER 4 compliant and appear on the COUNTER registry. The platform is currently being audited and we will address any issues that arise as soon as they are reported
  • Collections titles now appear in our BR2/BR3 reports so you can isolate usage for particular products, e.g. Cambridge Histories
  • Our COUNTER 4 usage reports are now available through the SUSHI portal
  • We have improved our alternative turnaway reports by adding turnaway types such as: user clicked on ‘Get Access’ at either the book or journal level; user clicked on ‘Recommend to Librarian’ at either the book or journal level; user clicked on ‘Buy the print book’ at the book level

Improvements to bibliographic data downloads

When downloading records by Order ID, you can now search for a specific order ID, or view a drop down list of Order IDs by date.

A change to our citation export system

We are delighted to announce the launch of our new citation tool, powered by Easybib. Our previous citation tool was provided by RefME and following RefME’s acquisition by Chegg, the RefME widget is no longer available. Our new citation tool was launched at the end of February to coincide with the retirement of RefMe.

The new tool allows users to export a citation for an article, book, or chapter, from its respective landing page, any content listing, or search result. Users can also export citations for multiple pieces of content at one time, using the selection boxes. You can find out more about the citation tool here.

The launch of our new tool ensures users’ ability to export citations continues. We continue to enhance the new Easybib citation tool in response to feedback.

Imminent new features include:

  • RIS export (tagged format for export to citation software)
  • Word export
  • Send to EasyBib
  • MLA 7 & 8 labels improved
  • Removal of italics tags


We have made improvements to our search to ensure Shakespeare Survey volumes can also be found by searching on their title.

Accessibility and discoverability

  • Improving our CAPTCHA solution for global accessibility
  • Article page template modifications to encourage discoverability in Google Scholar. These changes will also be rolled out to chapter pages to ensure continuity of design
  • Accessibility page enhancements – based on some feedback we have received, we will be modifying this page to include some instructional text

Article and book metrics

We are also delighted to announce that article and book metrics is now live on Cambridge Core. On any article or book page, just click the metrics tab to view the overall usage of that content on Cambridge Core. Metrics gives better visibility of the impact of content and allows authors to instantly access this information.

View an example of metrics on a journal article here, or for a book here.

Continuing development on Cambridge Core

We continue to respond to user feedback with future developments and improvements to Cambridge Core including:

  • OpenURL links to content accessible from search results
  • Ensuring better abstract display through Serials Solutions 360 Link
  • KBART and MARC improvements
  • Content holdings presentation improvements
  • A usability review of products such as Cambridge Histories. We have received some feedback regarding the discoverability and display of products such as these and will be working through these reported issues to determine what action needs to be taken
  • Recommend to Librarian enhancements – some requests have been made to change the destination address of recommendations made

Thank you again for all your feedback – helping us to shape Cambridge Core and ensure we maintain our commitment to user experience.

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